If you're wondering why the Livesignage app isn’t updating, here are some helpful steps to check and resolve the issue.

1. Check if the app is up to date

You can verify whether the Livesignage app is up to date directly from the backoffice, on the display details screen.

2. Try restarting the display

Often, a simple restart can force the update. You have two options:

• Using the remote control: turn the display off and back on manually.

• From the Livesignage backoffice: click the "Restart display" button.

3. If it still doesn’t work...

If the display still doesn’t update after restarting, there might be two possible causes:

• The display is not properly connected to the network
  👉 Check the guide: [What to do if the display is offline]

• The display has the wrong time setting
  👉 Check the guide: [What happens if the time is incorrect]