Problems with the pairing code when adding Livesignage to your display?

Problems with the pairing code when adding Livesignage to your display?

Are you trying to set up a new display on Livesignage but experiencing one of these issues?

  • The pairing code doesn’t appear

  • After showing the code, the display gets stuck on the Livesignage logo

  • The display doesn’t get added to Livesignage

These symptoms almost always have two common causes:

The display is not properly connected to the network

👉 Check the guide: [What to do if the display is offline]

The display has the wrong date/time

👉 Check the guide: [What happens if the time is incorrect]

Check these two aspects, and pairing should work just fine.
 Need help? We’re here to support you. 💬

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