What are the network requirements to install Livesignage?
To use Livesignage correctly, all displays must be connected to a stable and reliable internet network.
Recommended Connection Type
- Wired connection (Ethernet): This is strongly recommended as it guarantees greater stability and service continuity.
- Wi-Fi connection: Wi-Fi can also be used, provided the network is 2.4GHz.
5GHz networks are not compatible with some display models, so it's best to avoid them.In both cases, ensure the connection is stable, especially if you're using apps that require real-time updates, such as Live Queue, Meeting Room, and other interactive or dynamic applications.
Ports and Domains to Allow in Firewall/Router
To ensure communication between the displays and the Livesignage cloud, the following ports and domains must be reachable:
If your network uses specific firewalls or filters, ensure these addresses and ports are unblocked.
Related Articles
What do I need to install Livesignage?
Livesignage is a fully cloud-based app: this means that to start using it, you don't need complex or expensive infrastructure. The installation is quick and can be done independently, as long as these simple requirements are met: Internet Connection ...How do I update Livesignage's app?
Livesignage updates automatically every time the display is turned on. This means that, upon each startup, if a new version of the app is available, the system will automatically download and install it — no action is required from you. How to check ...Why isn't Livesignage updating on a display?
If you're wondering why the Livesignage app isn’t updating, here are some helpful steps to check and resolve the issue. 1. Check if the app is up to date You can verify whether the Livesignage app is up to date directly from the backoffice, on the ...How to Configure a LED Wall on Livesignage
When using a LED wall, the visible area often does not match the full video output of the media player. To ensure content is displayed correctly only on the actually active part of the LED, you need to set a custom resolution and, if required by the ...Problems with the pairing code when adding Livesignage to your display?
Are you trying to set up a new display on Livesignage but experiencing one of these issues? The pairing code doesn’t appear After showing the code, the display gets stuck on the Livesignage logo The display doesn’t get added to Livesignage These ...